Information may be used for practical purposes connected with your interaction with the website or venue, including the following.
Responding to requests
Information may be used to respond to reservations, dining enquiries, event enquiries, VIP-related enquiries, and other messages sent to the venue. This supports practical communication and helps us understand the request you have made, without promising a particular confirmation time, availability, or outcome.
Delivering and administering venue services
We may use information to organise and administer requested restaurant, event, or venue services, and to communicate operational details that are relevant to the service. The focus is on services you have asked us to consider or provide and the information needed to manage that request.
Safety, integrity, and legal obligations
Information may be used where reasonably necessary to maintain venue operations, address safety or security concerns, prevent misuse, or meet applicable legal obligations. The particular use will depend on the context; this policy does not describe specific regulatory processes, recordkeeping rules, or enforcement powers.
Improving communications and digital services
Where appropriate, aggregated or operational insights may help us understand and improve website content, service communications, and the guest experience. This is not a statement that we use targeted advertising, profiling, or automated decisions. Relevant website notices, including the Cookie Policy, should be read alongside this policy.